# Maisum Hashim

> Head of AI & Automation | Houston, TX

I turn AI ideas into shipped automation—with receipts. Enterprise-grade AI agents, workflow automation, and governance-first delivery.

## About

I'm Maisum Hashim, Head of AI & Automation. I build AI agents and automation that ship—designed for real constraints, real workflows, and measurable results.

Most AI projects fail in the gap between "cool demo" and "system people actually use." The model isn't the bottleneck—the workflow, integrations, governance, and ownership are.

That's my lane.

I operate as a high-agency builder: I clarify the objective, wire the data sources, design the workflow, ship the system, and make it measurable. I've built agents that connect to marketing and SEO toolchains, agents that can operate a browser to execute tasks, and voice agents that schedule appointments based on calendar availability.

## Services

### 1. AI Agents That Connect to Your Real Systems
Agents integrated with your data sources and tools (analytics, ads, search, local listings, CRMs, calendars) so outputs are actionable—not generic.

### 2. Workflow Automation That Removes Manual Work
I redesign workflows around outcomes, then automate the highest-friction steps with guardrails, monitoring, and handoff paths.

### 3. "Explainable" Automation with Governance
Clear decision trails, logging, and safe rollout patterns—so teams trust the system and leadership stays comfortable.

### 4. Browser Automation & Tool-Using Agents
Agents that can use a browser to run multi-step tasks, reduce repetitive ops work, and standardize execution.

### 5. Advisory That Ends in Shipped Deliverables
Clear roadmaps, architecture, tool selection, and implementation support—focused on what you can ship in weeks, not quarters.

## Case Studies

### Performance Marketing Agent
**Problem:** Marketing data was scattered across platforms, reporting was manual, and optimization decisions were slow or based on incomplete context.
**Solution:** Built an agent that pulls data from GA4, Google Ads, Search Console, and Google Business Profile, analyzes performance, and produces a structured report with concrete recommendations.
**Outcome:** Unified reporting across all marketing platforms with actionable optimization recommendations delivered automatically.
**Technologies:** GA4, Google Ads, Search Console, GBP

### SEO Agent
**Problem:** SEO work often turns into "a list of 200 things" with no prioritization, no ownership, and no connection to what moves rankings and leads.
**Solution:** Built an agent connected to SEO diagnostics and crawling tooling to analyze a site and produce prioritized tasks with clear impact and execution steps.
**Outcome:** Transformed overwhelming audit data into focused, prioritized action plans that directly impact search visibility.
**Technologies:** SEO, Audits, Prioritization, PageSpeed

### Voice Scheduling Agent
**Problem:** Calls and appointment requests create bottlenecks, missed opportunities, and inconsistent booking experiences—especially outside business hours.
**Solution:** Built a voice agent that can answer calls, handle common questions, and schedule appointments based on real-time calendar availability.
**Outcome:** 24/7 call handling with intelligent scheduling that integrates directly with existing calendar systems.
**Technologies:** Voice AI, Scheduling, Calendar Integration

### Vendor Contracts Intelligence
**Problem:** Key terms lived in PDFs; renewal dates and obligations were hard to track and easy to miss.
**Solution:** Extracted structured contract data into a searchable system with reporting and 30/60/90-day renewal triggers.
**Outcome:** Complete visibility into contract obligations with proactive renewal alerts and fast clause lookup.
**Technologies:** Document AI, Contracts, Renewals

## How I Work

1. **High agency, low drama.** I take ownership, unblock fast, and keep things moving.
2. **Start with the workflow, not the model.** Tools are replaceable; systems are what stick.
3. **Integrations first.** If it can't pull real data or trigger real actions, it's not useful.
4. **Make it measurable.** Adoption, cycle time, conversion rate, cost per lead—choose the metric that matters.
5. **Ship small, scale smart.** Deliver a working version quickly, then harden and expand.
6. **Trust is designed.** Governance, logging, and fail-safes are part of the build, not an afterthought.

## FAQ

**Who do you work with?**
Founders and operators who want AI/automation that ships—plus exec peers who need a reliable builder to lead delivery.

**What's the fastest way to start?**
A short discovery where we pick one workflow and one metric. Then we ship a v1 quickly and iterate based on real usage.

**Do you build the agent end-to-end?**
Yes—data connections, analysis logic, output format, and deployment pattern. I can also hand off to your team with documentation.

**What tools can you integrate with?**
Common marketing + analytics stacks, calendars, CRMs, and web tooling. If there's an API or a browser path, we can usually connect it.

**Can your agents take actions, not just report?**
Yes. We can design "approve-to-execute" flows or fully automated actions depending on risk tolerance.

**What about security and compliance?**
We design for governance: least-privilege access, logging, exception paths, and clear boundaries from day one.

**What if we already tried AI and it didn't work?**
That's common. Usually the issue is workflow + integration + measurement. We fix that first before building anything new.

## Contact

- Website: https://maisumhashim.com
- LinkedIn: https://linkedin.com/in/maisumhashim
- Twitter: https://twitter.com/maisumhashim
- GitHub: https://github.com/maisumhashim

## Optional Links

- [Full Documentation](https://maisumhashim.com/llms-full.txt)